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But Wait ... There's More!

Tighten Your Abs, Make Millions, and Learn How the $100 Billion Infomercial Industry Sold Us Everything But the Kitchen Sink

ebook
1 of 1 copy available
1 of 1 copy available

Whether it was a Ginsu knife, George Foreman Grill, Tony Robbins' motivational book, kitchen device by Ron Popeil, or any of the countless other famous products that have been marketed on infomercials over the years, admit it: you or someone you know has bought one—and you're not alone. Last year, one out of every three Americans picked up the phone and ordered a product from a television infomercial or home shopping network, and in But Wait . . . There's More! journalist (and infomercial addict) Remy Stern offers a lively, behind-the-scenes exploration of this enormous business—one that markets the world's most outrageous products using the most outrageous tactics.

Don't let the kitschy exterior fool you: behind the laughable demonstrations, goofy grins, and cheesy dialogue lies an industry larger than the film and music industries combined. The first book of its kind, But Wait . . . There's More! exposes the never-before-told story of the infomercial and home shopping phenomenon in all its excessive glory and its meteoric rise to become one of the most profitable businesses in America.

Along the way, Stern details the history behind the classic products and introduces readers to some of the most famous (and infamous) pitchmen and personalities in the business, including Tony Robbins, Billy Mays, Ron Popeil, Tony Little, Suzanne Somers, Kevin Trudeau, and Joe Francis. He also presents an in-depth look at the business behind the camera—the canny sales strategies, clever psychological tools, and occasionally questionable tactics marketers have used to get us to open up our wallets and spend, spend, spend.

Stern's eye-opening account also offers a penetrating look at how late-night television conquered the American consumer and provides insight into modern American culture: our rampant consumerism, our desire for instant riches, and our collective dream of perfect abs, unblemished skin, and gleaming white teeth. Both a compelling business story and a thoroughly entertaining piece of investigative journalism (with a touch of muckraking and social satire), But Wait . . . There's More! will ensure that you never look at those too-good-to-be-true deals the same way again.

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    • Publisher's Weekly

      January 12, 2009
      In this lively exposé, journalist Stern dissects the direct-response marketing business (which includes both infomercials and home shopping networks), a $300 billion industry, larger than the film, music and video game industries combined. There's guilty-pleasure revelations aplenty: how the traditional sales pitch adapted to a televisual format by, for example, real-time number tracking that allows network officials to tell on-air talent, through tiny earpieces, that, say, twirling a piece of jewelry around a finger causes sales to spike and how hosts persuade Americans to buy products like the Inside-the-Shell Electric Egg Scrambler, Power Scissors, the Miracle Broom and, of course, the most successful on-air product to date, the celebrity-driven skin-care regime Proactiv. There's psychology here, too: the author describes the mindset of the typical late-night tired consumer, falling for tricks they wouldn't necessarily fall for in a store. Stern is the perfect host to this slightly seedy world, well-informed and “transfixed by the zany nature of it all.”

    • Library Journal

      February 1, 2009
      This is a popular history of the infomercial industry spanning from the traveling medicine shows of the 19th century to the Proactiv commercials of today. Stern certainly did his homework, from enduring a 24-hour home shopping marathon to meeting some "famous" infomercial personalities in their own homes. The upshot: everything we ever assumed about infomercials is true, and therein is the problem. This book doesn't reveal anything that isn't obvious with a little common sense. The actual mechanics of infomercial selling, such as the psychology being used and the logistics of these chimerical organizations, is only alluded to. A tell-all about bizarre pitchmen and unrepentant profiteers should be rife with fascinating, lurid tales but Stern only hints at the dark underbelly of the industry, while focusing the bulk of his attention on the relatively pedestrian histories of the Popeil family and the QVC company. An easy read sure to trigger a few nostalgic moments for anyone who has suffered from a little insomnia, this book is recommended for public libraries.Robert Perret, Univ. of Idaho Lib., Moscow

      Copyright 2009 Library Journal, LLC Used with permission.

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